Change Management & Handling Conflict

4 Credits


ICT International
DESCRIPTION Change management and handling conflict is about managing change in an organization. This course also discusses various conflicts ehich occured because of the ways and change to handle it.
LEARNING OBJECTIVES After taking this course, students are able to know the choices change in organization, types of resistance to change, steps to make a change, types of conflicts and conflict handling.
COMPETENCIES Students are able to understand the change management, organization cultural diagnosis, conflicts in organization and conflict process.
SUBJECT Definition of change management, resistance to the changes, models of change management, managing the change, diagnosing the organization culture, conflicts in organization and conflict process.

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